Rooted in Community: Why Local Matters at Iowa State Bank
At Iowa State Bank, with branches in Fairfield, Ottumwa, and now our newest location in Centerville, we believe banking should be personal, community-focused, and built on relationships that last. For our customers, it’s not just about managing money—it’s about trust, connection, and knowing someone is always there when it counts.
What Our Customers Are Saying
We recently caught up with Dylan and Dalton Laux at All American Termite & Pest Control, who shared what it’s like to work with Iowa State Bank:
“What we appreciate most about the ISB team is the initiative they take to understand our banking needs and be an active part of our working relationship. For us, dealing with a local community-focused bank feels like there is a real mutual relationship. They understand the unique challenges and opportunities of the community.”
When asked about the process of moving their banking relationship to ISB, they shared:
“Getting started with ISB was a very easy process from the start. They continue to keep things easy and straightforward with our ongoing needs.”
It Means Everything: Why Local Banking Matters
Ag customers, Brent & Lena Adam, shared what stood out when choosing Iowa State Bank:
“We were looking for another local bank that would work with us on purchasing a farm. Aaron Kness took time to sit down with us and talk about a loan and interest rates, and we felt really great about that experience.”
Their relationship with ISB has continued to grow, thanks in part to the support of loan officer Laura Brinck:
“We have a close relationship with our loan officer… she is always available for questions and has great ideas on how we can make things work for our operation.”
Whether it’s responsive, local guidance or an easy-to-use online banking platform, Iowa State Bank offers the tools and support to help your operation run smoothly.
Personal Service That Stands the Test of Time
Susan Shafer, a personal banking customer for more than 30 years, perfectly captures what sets ISB apart:
“As someone who’s banked here for many years, I can honestly say there’s no substitute for the warmth and friendliness I feel every time I walk through the door.”
“Any bank can handle your money… I like the personal touch, and that’s exactly what I get here.”
It’s this kind of service—rooted in community values and a culture of knowing your name—that keeps people coming back, generation after generation.
Join Us for Two Special Events This June!
We’re celebrating our customers and our communities in a big way this summer—and we’d love for you to join us!
Customer Appreciation Picnic – Fairfield
55 South 4th Street, Fairfield, Iowa
Wednesday, June 18
11:30 AM – 1:00 PM
Enjoy hamburgers and veggie burgers grilled by the Jefferson County Cattlemen’s Association, prize giveaways, and great conversation with your local ISB team.
Grand Opening Celebration – Centerville Branch
110 North 18th Street, Centerville, Iowa
Friday, June 20
10:00 AM – 1:00 PM
Celebrate with sweet treats, guided tours, and exciting prize drawings—including a custom fire pit, camp chairs, and a 50-quart cooler!
More Than a Bank—We’re Your Neighbor
Whether you’ve banked with Iowa State Bank for decades or are just beginning your journey with us, we’re honored to be a part of your financial story.
Because here, you’re not just a customer—you’re part of the community.